When it comes to re-appointing members of the board, it’s usually a formality. This year, however, the shareholders did something never seen before: they voted against the resolution and forced a poll vote. With 97% of the shares being owned by Stan Kroenke and Alisher Usmanov, Sir Chips Keswick’s and Josh Kroenke’s spots on the board were always safe. Nonetheless, the protest was symbolic of the dissatisfaction amongst the remaining shareholders, and a sign they aren’t prepared to put up with the status quo.

For all the talk that Wenger’s skill as a manager has declined, his skill as a public speaker sure hasn’t. The manager spoke with clarity and conviction about the club’s values and his commitment to winning in front of a tetchy audience, and earned himself a rousing round of applause. His final line, in particular, tugged at the heartstrings. “No matter what happens one day,” he said, “I will always love this club forever and be an eternal fan.” Wenger is scared of life post-retirement, but I’m sure many would welcome him as a guest speaker.

Gazidis does his best to portray Arsenal as a competent, forward thinking organisation whenever he speaks, but his comments often ring hollow. This time, he claimed that Arsenal had made “unprecedented investment” in their squad as part of their efforts to win the Premier League, moments before saying that the club had over-performed relative to its transfer spend. That all sounds great, but what’s unprecedented at Arsenal is a drop in a bucket for our rivals, and a fifth placed finish is no over-performance by any measure. The club’s actions don’t quite back up his words.

Few things were more transparent than Kroenke’s conveniently timed interview with the Daily Telegraph that was released on Wednesday. The American reiterated, in about four different ways, how committed he was to Arsenal and how much he loved being at the club. Yet, he was as silent as ever at the meeting. An opportunity to speak and earn some support passed him by. It might not be customary for the majority shareholder to speak, but there are always exceptions, and addressing unhappy fans should have been one of them.

In a fine example of how not to address unhappy people, the Arsenal chairman refused to answer questions from the floor and treated some shareholders with contempt. His cries for order and respect rang hollow after he failed to give it himself, before running away when things got a bit out of hand. In some respects, he’s the perfect mouth piece for the Arsenal leadership: arrogant, out of touch and far too ready to dodge any accountability whatsoever.